Who we are:
About TechPerspectives
At TechPerspectives, we specialize in making artificial intelligence (AI) and advanced business technology accessible and practical for small businesses. Whether you're a one-person shop or a growing team, we help you reduce complexity, lower costs, and stay ahead of your competition.
Why AI? Why Now?
AI is already transforming small business operations; from automating repetitive tasks to improving customer service and sales outreach. If you’re not using it yet, your competitors likely are. Waiting to adopt AI doesn’t save money, it drains revenue, customers, and time. Can you afford that?
What Makes Us Different
Unlike big-name consulting firms with bloated fees and slow timelines, TechPerspectives delivers quick, cost-effective, and personalized support. No long contracts. No jargon. Just practical solutions designed around your business goals.
Meet Steve MacGregor
Founder Steve MacGregor is a successful technology executive with decades of experience delivering real-world results. His background spans customer service, operations, system automation, and business continuity—all with a focus on getting more done with less staff, less complexity, and better customer outcomes.
Here are a few highlights:
From Losing Customers to Winning Awards: When OppenheimerFunds’ customer service was costing the company business, Steve led the technical overhaul. He introduced automated voice systems and a new call center platform that cut hold times from minutes to under five seconds and provided 24/7 access to accurate information. This turned the department from a liability into an asset; earning a national customer service award (ICSA) and helping win back broker relationships and investor trust.
Growth Without Hiring: Steve formed a small internal tech team using low-code tools to automate data entry and processing. As the company’s business grew at double-digit rates, the team avoided hiring more staff or expensive programmers, all while reducing errors and improving output.
Sales Support Through Technology: Steve helped implement tools that allowed financial advisors to run customized "what if" investment scenarios. This gave brokers a powerful selling tool and helped drive the adoption of the firm’s products.
High-Volume Process Automation: Under his leadership, OppenheimerFunds scanned over 10,000 documents daily and routed them automatically to processors—reducing staff, saving time, reducing bottlenecks, and eliminating lost paperwork.
Crisis-Proof Planning: Steve authored the business continuity plan that kept operations running after the company lost its World Trade Center offices on 9/11—proving the strength of his systems-first, people-smart approach to managing risk and change.
You Don’t Need a Big Team. You Need Smart Tools.
Whether you're exploring AI, tired of repetitive work, or just need help sorting out your systems, TechPerspectives can help. Steve brings enterprise-level thinking to small and micro businesses—delivering solutions that scale, without the overhead.
Based in Denver, Colorado. Available nationwide.
Contact us for a free initial consultation.
